Questions, technical problems, partnership requests, and business inquiries each reach the right part of the team through the addresses below.
General inquiries
For studio information, collaborations, press, and general questions.
contact@immortalgamestudios.com
Player support
For installation problems, bug reports, account questions, and project support.
Billing
For donations, purchases, receipts, and billing-related questions.
billing@immortalgamestudios.com
Fastest support route
For active projects, Discord tickets are usually the fastest way to include screenshots, logs, and reproduction steps.
Before sending a bug report
Include the project version, Minecraft version, launcher, installed modifications, what you expected to happen, and the exact steps that reproduce the issue. Crash reports and latest.log files save everyone time.